Applications:
Web Applications
Vendor Supplied Systems
Desktop Applications
Customer Service:
Help Desk Services
Field Services (KETS Engineer)
Directory Services (AD):
Create Group Policies
Support Enterprise Services
Educational Technology Resources:
Encyclomedia
Thinkfinity Kentucky (Formerly MarcoPolo)
Virtual Library Service
Internet Access
Student Information Systems (SIS)
Financial Systems (MUNIS)
Student Technology Leadership Program (STLP™)
Federal Programs:
E-Rate
No Child Left Behind (Title II D)
IT Management:
Vendor Management
Architecture Standards
KETS Technology Finance Management:
Administer KETS Offers of Assistance
Messaging:
Exchange eMail Services
Distribution List Services
eMail Protection Services (including virus scanning and spam removal)
Networking and Security Services:
Firewall Service
Wide Area Network (WAN)
Data Center Services - Core
Data Center Services - Monitoring
Remote Access:
Windows Mobile Devices
Virtual Private Network (VPN)
Security and Business Continuity:
Best Practices and Procedures.
Disaster Recovery
Server Services:
Data Center Services - Core
Data Center Services - Monitoring
Strategic Planning:
Coordinate Strategic Planning (Technology Checklist)